Testimonials

  • CLEVELAND NATIONAL AIR SHOW

    "This letter is to endorse and highly recommend the services of Willo Security. The firm has provided highly qualified and dependable Security manpower at the Cleveland National Air Show for more than fifteen years."

    Willo Security

    This letter is to endorse and highly recommend the services of Willo Security. The firm has provided highly qualified and dependable Security manpower at the Cleveland National Air Show for more than fifteen years.

    Willo personnel manned approximately 29 Posts daily during Cleveland’s annual Air Show. Its services are critical to maintaining order and security necessary to ensure the safety of the more than 70,000 Air Show fans who attend the three-day air show each year.

    Posts include:

    • Traffic Control
    • Gate Entry Points
    • Receipts Collection
    • Security Restricted Items Checks
    • Exhibitor Entry Checks
    • Overnight Patrol
    • Airport Terminal Security

    In addition, the Willo Supervisor serves as the Coordinating Agent and interface on behalf of Cleveland National Air Show with local and federal law enforcement as well as Department of Transportation personnel who have security interests in the Cleveland National Air Show.

    It is the experience of the Cleveland National Air Show that Willo services and personnel are timely, exhibit positive customer interface, easy access to supervisors and excellent emergency response.

    Regards,

    Charles K. Newcomb
    Executive Director

    Charles K. Newcomb

  • VOCATIONAL GUIDANCE SERVICES

    "I have been using the security services ofWillo Security, Inc. for over ten years and have found them extremely professional, dependable and trustworthy. "

    Michael Anderson
    Business Manager
    East Cleveland City Schools
    14305 Shaw Avenue
    East Cleveland, OH 44112

    Mr. Anderson:

    I have been using the security services of Willo Security, Inc. for over ten years and have found them extremely professional, dependable and trustworthy. They are proactively in control of every situation that has taken place in our school and have provided the deterrent effect that wo value. Their management team is customer service driven and quick to provide extra resources and only requires one phone call when and if a road block is encountered.

    I would recommend their services as they have remained consistent over these past years always trying to continuously improve in every facet of their business.

    Thank you and if you have any further questions please contact me directly.

    Sincerely,

    Jim Hudak
    Vice President
    Vocational Guidance Services

    Jim Hudak

  • CLEVELAND METROPOLITAN SCHOOL DISTRICT

    "The Cleveland Metropolitan School District has contracted security services with Willo Security, Inc. for over a year. Willo Security has always displayed a high degree of integrity, responsibility, and professionalism."

    Lester Fultz, Chief / Safety & Security
    1380 East 6th Street
    Cleveland, Ohio 44114

    Raymond D. DiSanto, President
    Willo Security, Inc.
    38230 Glenn Avenue
    Willoughby, Ohio 44094

    To Whom It May Concern:

    The Cleveland Metropolitan School District has contracted security services with Willo Security, Inc. for over a year. Willo Security has always displayed a high degree of integrity, responsibility, and professionalism.

    As part of their responsibilities, Willo Security assigned security guards to various District buildings. Those officers were deployed at locations within buildings as designated by the District for the purpose of insuring that persons did not bring weapons, drugs, or other prohibited items and/or illegal contraband into the District’s buildings. I believe that Willo Security would be an asset to any organization, and I am happy to give them my endorsement.

    If you would like additional information about Willo Security, Inc. you can telephone me at (216) 574-8554.

    Sincerely,

    Lester Fultz, Chief

    Lester Fultz

  • ATTENDEES AT THE GREATER COLUMBUS CONVENTION CENTER

    "We would like to leave a compliment for the Security Officer who was guarding at the Greater Columbus Convention Center. These Security Officers made the parents feel safe and calm with so many international visitors."

    Subject: Re: in appreciation

    We would like to leave a compliment for the Security Officer who was guarding at the Greater Columbus Convention Center.

    I did not get his name however; he had glasses and was tall and knowledgeable. My husband and I got separated; each of us with a child and this Security Officer went out of his way to assist us. He helped me to locate my husband so that I could speak with him.

    My husband was very stressed by then since I was not at the meeting place we decided on and he had to pack-up and check-out from another hotel without me by 11 :00am.

    It was a very busy day at the Battelle Grand and this Security Officer helped numerous people. His Co-Worker was also very kind.
    They were both very professional and directed people into the area who had their bracelets on and really helped the moms that were trying to bring their daughters to the warm-up areas on time.

    These Security Officers made the parents feel safe and calm with so many international visitors.

    Thank you!
    Sheryl and Eric J

    Sheryl and Eric J.

  • RECOGNITION TO YOUR WEEKEND SECURITY PERSONNEL

    "I want to give some recognition to your weekend security personnel (Janelle).  She has always been vigilant in her hourly drive around checks and reports to us anything that she sees of concern."

    Ray Disanto ; Jon Howard;

    Subject: ARG Security Checks

    Good morning gentlemen,

    First off, I want to give some recognition to your weekend security personnel (Janelle).  She has always been vigilant in her hourly drive around checks and reports to us anything that she sees of concern.  On more than one occasion she has reported potential incidents that we were able to quickly remedy prior to them becoming an issue.

    This past weekend, she reported that one of our pumps was leaking crude oil into a drip pan (as designed) but that the drip pans were becoming close to overfilling.  We were able to get an employee to take care of this before it became a spill and an environmental hazard.  This is a great of example of the benefit of the service that you provide for us.

    Please share this with your other personnel assigned to our facility.  We certainly want them to keep their eyes open for leaks, releases, property damage, etc during their hourly tours and report them to us.  Janelle even took a pic with her phone and sent to us, making it easy to identify exactly where the issue was and what needed to be done.

    Thank you again for the great service that you have been providing for us.

    Ryan B., Manager – Crude Gathering & Safety
    Sandyville Terminal
    9376 State Route 800 N.
    Mineral City, OH 44656

    Ryan B.

  • WILDWOOD CULTURAL CENTER

    "Service was fantastic. Your staff did a great job."

    From: Nick Standering
    To: Ray Disanto – Willo Security
    Subject: Service Check

    Service was fantastic. Your staff did a great job. Thank you again for all your help!

    Nicholas R. Standering CPRP, Wildwood Cultural Center Director
    CITY OF MENTOR | 7645 Little Mountain Rd.| Mentor, OH 44060

    Nicholas R. Standering

  • COUNTY CLERK OF COURTS

    "Mr. Dugan, Clint does so well with customers and greets them with the utmost respect every single day! So with that we’d like to pass this along to you as well. Thank you so much!"

    To: Ray Disanto, Steve Allen

    “Mr. Dugan, Clint does so well with customers and greets them with the utmost respect every single day! So with that we’d like to pass this along to you as well. Thank you so much! ”

    Theresa M. Baer, Assistant Branch Manager
    Franklin County Clerk of Courts
    The Honorable Maryellen O’Shaughnessy

    ————————————————————–

    From:Jenkins, Mark D.

    “I just wanted to let you all know that a client came in to process a title earlier this morning. She has a very serious illness and came in to add a beneficiary to her title in the event that she doesn’t make it. She wanted to let me know how impressed she was by the help she received from Clint and Gabe during her time in our office. She said that it was very refreshing to come into a government office and have the type of pleasant experience that she had. She made me promise to her that I would pass along her comments and said that she hopes Clint and Gabe will be “properly recognized” for their hard work. I thanked her for her comments and told her that I would definitely pass her message on.”

    Mark D. Jenkins, Deputy Clerk III
    Franklin County Clerk of Courts, Title Division
    The Honorable Maryellen O’Shaughnessy

    Theresa M. Baer

  • DEALER TIRE

    "I have seen a number of security guards over the years and I would put Jerry Adams in the top 1%. He is as professional as they come."

    Dear Mr. Reeves,

    I very recently retired from Dealer Tire and more or less ended my final weeks at the Chester location. For many years, Sharon El-Amin and the facilities team reported to me and I have seen a number of security guards over the years and I would put Jerry Adams in the top 1%. He is as professional as they come. Direct, articulate, through, and a true example of what a Security Officer should be. Please recognize him an a meaningful way that let’s him know that his professionalism is appreciated. If there is a way to have him work at the new Dealer Tire headquarters that would be great too.

    I regret not knowing of him sooner and I would have requested that he be assigned to Dealer Tire.

    Sincere regards.

    Dave Bichsel, former Director of I.T.

    Dave Bichsel

  • GREATER COLUMBUS CONVENTION CENTER

    "(Security Officer McLaurin's) actions and professionalism were appreciated by the Greater Columbus Convention Center and all the attendees within our walls."

    Subject: Outstanding work

    At 8:15pm on January 13 2017 Willo Security Officer Teresa McLaurin was notified by a OhioCon attendee that here was a young male in our south lobby restroom unconscious lying in his own vomit.  Security Officer McLaurin reacted immediately by calling for  Columbus Police Department and Columbus Fire Department for assistance. She then entered the restroom to provide care and to check on the individual until the police and paramedics arrived. The attendee did regain conscious and was transported to Grant medical center for emergency care. Security Officer McLaurin also worked our Public Safety Staff to control the crowd and provide easy access for the paramedic team and the police. Her actions and professionalism were appreciated by the Greater Columbus Convention Center and all the attendees within our walls.

    Jack Petty – CTA

    Public Safety Coordinator
    Greater Columbus Convention Center/SMG

    Jack Petty

  • Recognition they Deserve

    'poise and professionalism'

    Mr Reeves,

    I am a full-time night shift staff employee at the Hospital Emergency Department. I would like to take this time to recognize Mike Goshay and Keenon. Within the past year, I have witnessed their professionalism and kindness not only to employees but more importantly, to patients and family members. This became very apparent during this past 2017 holiday season.

    During this time we had a couple of scenarios in which we needed security intervention. I was impressed with Mike and Keenon’s poise and professionalism while handling these situations. At times, we have pediatric patients that come in during night shift and they have been diligent to ensure their safety. They both have also proven their ability to work very well side by side with local law enforcement.

    Mike and Keenon are a great addition to our team. Please give them the recognition they deserve.

    Thanks again!
    Staff Member

     

    Staff Member

    Hospital